Factory Direct Program


Factory direct orders are ideal for wholesalers, brands and retails wishing to order in large quantities with flexible options to customize their products, packaging and colors. Pre-planned orders means you always have the stock you need, when you need it. Orders ship worldwide in sea containers via ocean freight.

 
 

We’ll help tailor orders to your needs

Volume Pricing

Receive factory direct bulk pricing

Private Labeling

Our products your branding

Custom Packaging

Design your own packaging and sidemarks

Custom Products

We can bring your designs to life with custom manufacturing options

Custom Colors

Tailor your product colors to your market

On Time Delivery

Pre-planned orders means you'll always have the stock you need, when you need it

 

How it Works

Choose your products

Select from our existing collection or develop your own designs.

Choose your colors

Or customize using your own colors. We can match nearly any Pantone or RAL color. Other custom colors may require a physical sample.

Choose your packing method

  • Standard packaging is one pot per carton.

  • Nest small items within larger items to maximize the amount of product shipped in one container. This is a great way to reduce your freight cost.

  • If needed, we can nest the smaller pots and ship their packaging materials flat packed in the container. When you receive the container, you can repack the smaller nested pots.

  • Choose your packaging type

  • Either pack your products in a carton Box or a carton box with honeycomb sheets for extra protection.

  • Packaging prices include black printing on the carton boxes, labels and hangtags. You can choose to brand your order with Tau branding or create custom sidemarks, labels and hangtags.

  • Choose your container loading method

  • Generally, we load all orders as loose cartons inside the container to maximize space. We can also palletize the carton boxes and load the container with pallets.

  • Choose your container size

  • 20ft containers have a maximum capacity of approximately 28 CBM

  • 40ft high cube containers have a maximum capacity of approximately 63 CBM

  • Build your order

  • Fill the shipping container using the Excel sheet provided, including a list of items we can either add to the container in the event of extra space or items we can remove in the event of insufficient space. Send back the Excel spreadsheet and we will run the order through our container loading software. We will adjust accordingly, based on the customer's priority list of items.

  • Once your order is confirmed, we’ll email you a detailed product invoice and start production after receipt of the 30% deposit.

     

    Worldwide Shipping

    Orders ship in sea containers via ocean freight

    Don’t have experience with imports and exports?

    No problem, our highly knowledge team can assist you with every step of the process including ocean freight, trucking and customs clearance in both Vietnam and your final destination.

     

    Orders tailored to your needs

    Using our existing design collection, create your own curated product line and add your own brand name to it. This is a great option for those who don’t want the fully customized experience but still want a personal touch. It’s easy to place your order.

     

    Build your collection

    Choose from existing designs from our collection

    Choose your colors

    Choose from any of our finish colors or provide a Pantone color and we’ll match it for you

    Labeling & Hangtags

    Black and white custom-branded labeling and hangtags are available at no additional charge

    Custom Packaging

    Choose from our available packaging options

     

    Custom Manufacturing

    Whether you're interested in creating a custom size product or designing and developing your own product line, we offer flexible manufacturing solutions at competitive prices while maintaining American quality standards.

    Step 1

    Create a list of requirements

    Step 2

    Choose shapes that suit the application

    Step 3

    Choose from our custom colors, or apply your own

    Step 4

    Receive a quote

     
     

    How it Works

    • Email us your design files with clear and sufficient dimensions
    • Acceptable design files include: Solidworks, eDrawings, hand sketches
    • We will design a 3D version of your product then email a rendering and product specification sheets for approval
    • After approval we will provide a formal quote including lead time
    • Place your order

    Terms

    • Product Development fee will apply; includes molding & tooling costs
    • A $2,500 minimum order spend applies for every new style created; development fees are not included
    • Lead time is approximately 45-60 days
    • Minimum order quantity is one 20ft container; can be mixed with custom manufactured, private label and/or other existing products
     

    Frequently Asked Questions

    Can I order less than a container load directly from the factory?

    The minimum order for factory direct orders is at least one 20ft shipping container. We do not accept less than container load orders (LCL) shipments directly from our factory. For customers in North America we offer Wholesale and Trade prices for smaller orders which can ship from our California warehouse.

    What's the lead time for factory direct orders?

    Full container load orders usually have a lead time of 45-90 days and varies by season.

    What's the cost to develop new custom products?

    All of our products are molded and therefore require a product development fee which usually starts around $250 for small items and can be as much as $2,000 for large items.

    How It Works

    • Email us your design files with clear and sufficient dimensions
    • Acceptable design files include: Solidworks, eDrawings, hand sketches
    • We will design a 3D version of your product then email a rendering and product specification sheets for approval
    • After approval we will provide a formal quote including lead time
    • Place your order

    Terms

    • Product Development fee will apply; includes molding & tooling costs
    • A $2,500 minimum order spend applies for every new style created; development fees are not included
    • Lead time is approximately 45-60 days
    • Minimum order quantity is one 20ft container; can be mixed with custom manufactured, private label and/or other existing products

    Do you carry stock of popular items at the factory?

    All factory direct orders are made-to-order. We do not have stock of any products at our factory.

    Can I private label existing products from the Tau collection?

    Yes, we offer private labeling of any of our existing designs as long as the order is at least one 20ft container.

    Is there an extra charge for custom sidemarks, labels and hangtags?

    No extra charge for black printing on the carton boxes. Black and white hangtags and labels available for at no additional charge.

    Do you offer custom planter colors?

    Yes, we can create almost any color as long as we have it in our Pantone or RAL color books. If we don’t have the color, we will need a physical color sample sent to the factory.

    Can I visit your factory?

    Our factory is located in Dong Nai Province, Vietnam. Approximately 1 hour drive from Ho Chi Minh City. To book appointments, please contact us at contact@taumanufacturing.com.

    Do you offer Fiberstone, Ploystone or Terrazzo products?

    We only work with the highest quality materials, therefore all of our products are only available in marine-grade fiberglass.

    Can I order planters with drainage holes?

    All of our planters are produced without drainage holes, but drain holes can be pre-drill at the factory. Be sure to notify your sales representative when you place your order and confirm the drainage holes on your invoice.

    Can I change my order once confirmed?

    Once your order is confirmed no changes or cancellations are allowed.

    Are the planters water tight?

    We test each planter with water to be sure it does not leak water. For additional protection some customers choose to use a plastic liner or a plastic saucer below the grow pot.

    Are the planters suitable for indoor and outdoor use?

    Yes, all of our planters are suitable for both indoor and outdoor use.